Privacy Policy

Effective Date: April 25, 2025

At PositivelyAndi™, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains what information we collect from you, how we use it, and the steps we take to safeguard it. By using our website and services, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information You Provide: We may collect personal information that you voluntarily provide to us, such as:

  • Contact Information: Name, email address, and any other details you provide when signing up for newsletters, filling out contact forms, or scheduling coaching sessions.

  • Account Information (if applicable): If our site offers account creation or program enrollment, we may ask for login credentials (like a username and password) and other necessary details.

  • Health and Wellness Details: If you fill out questionnaires or assessments as part of our coaching, you might share information about your lifestyle, goals, or health history. This is voluntary and only collected with your consent to better personalize your coaching experience.

Information Collected Automatically: When you visit our website, we may receive some information automatically, such as:

  • Usage Data: Your IP address, browser type, device information, pages you visit, and the dates/times of your visits. This helps us analyze how our site is used so we can improve it.

  • Cookies and Similar Technologies: Our site might use "cookies" or similar tools to enhance your experience. For example, cookies can remember your preferences or recognize you when you return. You can usually control or disable cookies through your browser settings, but note that some site features may not function properly without cookies.

How We Use Your Information

We use the collected information for purposes that include:

  • Providing and Improving Services: To deliver our health coaching services, respond to your inquiries, and tailor our guidance to your needs. For instance, personal and health information you share allows us to personalize coaching advice.

  • Communication: To send you emails or updates you've subscribed to, like our newsletter, motivational tips, or important announcements. (You can opt out of marketing emails at any time by clicking the unsubscribe link or contacting us.)

  • Website Enhancement: To analyze website usage and improve our content, user experience, and services. For example, usage data helps us see which blog topics are most popular or where users might be having issues, so we can make our site better.

  • Security and Fraud Prevention: To protect our website, business, and other users from malicious activity and to ensure compliance with our Terms and Conditions.

  • Legal Obligations: If necessary, to comply with applicable laws or regulations or to respond to lawful requests (for example, to comply with a court order or to enforce our rights in case of a dispute).

We will not use your personal information for purposes unrelated to those above without asking for your consent first.

How We Share Your Information

Your privacy is important to us, so we handle your information with care. We do not sell or rent your personal data to third parties. We may share information in the following situations:

  • Service Providers: We may share data with trusted third-party partners who help us run our business and provide services to you. For example, we might use an email service to send newsletters or a scheduling/payment platform to manage coaching appointments. These service providers only receive the information necessary to perform their functions and are contractually obligated to protect your data and use it only for those purposes.

  • Legal Requirements: If required by law or legal process (such as a subpoena, court order, or government investigation), we may disclose certain information. We may also share information if we believe it's necessary to enforce our site terms, protect our rights and property, protect your safety or the safety of others, or investigate fraud or security issues.

  • Business Transfers: In the unlikely event that PositivelyAndi™ undergoes a business transition such as a merger, acquisition, or sale of assets, user information (which could include your personal data) may be transferred to the successor or new owner as part of that transaction. If that happens, we will ensure your information remains protected and notify you (for example, via a notice on our website) of any significant changes to how your information is handled.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or disclosure. Our website and related systems use standard security practices (such as encryption, secure protocols, and trusted hosting providers) to safeguard data. However, please remember that no method of transmitting data over the internet or storing it electronically is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. We encourage you to use strong passwords and be careful about sharing your own personal data. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel your account has been compromised), please contact us immediately.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, if you subscribe to our mailing list, we will retain your email address until you unsubscribe or ask us to delete it. If you become a client, we may keep records of your coaching sessions or communications for our business records and to better serve you, but only as long as needed and with proper safeguards. When we no longer need your information, we will securely dispose of it or anonymize it (so it can no longer be linked to you).

Your Choices and Rights

We want you to have control over your personal information. Depending on your location and applicable laws, you may have certain rights, such as:

  • Access and Correction: You can request details of the personal information we hold about you. You may also ask us to correct or update your information if it is inaccurate or incomplete.

  • Deletion (Right to Be Forgotten): You may request that we delete the personal information we have about you. Keep in mind, we might need to retain certain data for legitimate reasons (for example, to complete a transaction you started, to comply with legal obligations, or for internal record-keeping).

  • Withdrawal of Consent: If you have given consent for a specific use of your information (for example, you opted in to receive a newsletter), you can withdraw that consent at any time. This will apply to future use of your information (it won’t undo any processing already done while your consent was in effect).

  • Opt-Out of Communications: As mentioned, you can opt out of marketing or newsletter emails by using the unsubscribe link in those emails or by contacting us directly. Even if you opt out of marketing messages, we may still send you important administrative communications related to services you've requested (such as appointment confirmations or policy updates).

To exercise any of these rights or choices, please contact us using the information in the "Contact Us" section below. We will do our best to respond promptly and honor your requests, within the limits of what the law requires or allows. Please note that for security reasons, we might need to verify your identity before fulfilling certain requests (like accessing or deleting personal data) to ensure that the correct person is making the request.

Third-Party Links and Services

Our website may contain links to third-party websites or services that are not operated by PositivelyAndi™. For example, we might link to an outside article, recommend a product available on another site, or have social media features (like an Instagram or Facebook button) that lead to external platforms. Please be aware that we do not control these third-party sites, and this Privacy Policy does not apply to them. We encourage you to review the privacy policies of any external sites you visit. We are not responsible for the content, privacy practices, or actions of these third-party websites or services. Clicking on those links or enabling those connections is at your own risk.

Children's Privacy

PositivelyAndi™ primarily offers services for adults interested in health and wellness. Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are under 13, please do not submit any personal information to us. If we learn that we have inadvertently collected personal data from a child under 13, we will delete that information promptly. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us so we can investigate and take appropriate action.

Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Effective Date" at the top of this policy so you know when the changes took effect. We encourage you to review this page periodically to stay informed about how we are protecting the personal information we collect. If the changes are significant, we may also provide a more prominent notice (such as a banner on our website or an email notification). Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please feel free to contact us:

Email: positivelyandi@gmail.com

We value your privacy and will do our best to address any issues promptly. Thank you for trusting PositivelyAndi™ with your information and for being a part of our community!