Terms and Conditions

Effective Date: April 25, 2025

Welcome to PositivelyAndi™! These Terms and Conditions (the "Terms") govern your access to and use of the PositivelyAndi™ website and any services, content, or features provided by PositivelyAndi™ (collectively, the "Services"). PositivelyAndi™ is a virtual health coaching business providing wellness information and one-on-one coaching to help you achieve your health goals. By using our website or Services, you acknowledge that you have read and agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our site or services.

1. Use of Our Website and Services

  • Eligibility: You must be at least 18 years old (or the age of majority in your region) to use our coaching services or provide personal information on the site. If you are under 18, you may browse the site with the consent and supervision of a parent or guardian, but you should not sign up for services or make purchases.

  • Personal Use Only: The content and services on our website are provided for your personal, non-commercial use. You agree not to copy, distribute, modify, or sell any part of our content without our prior written permission.

  • Account Responsibility: If you create an account or profile on our site (for example, to enroll in a program or schedule sessions), you are responsible for maintaining the confidentiality of your login credentials. Please use a strong password and notify us immediately if you suspect any unauthorized use of your account. You are responsible for all activities that occur under your account.

  • Prohibited Activities: You agree to use our website and Services only for lawful purposes. You will not engage in any activity that could harm our website, our business, or other users. This includes (but is not limited to) introducing viruses or malicious code, attempting to gain unauthorized access to our systems or data, disrupting the functionality of the site, or using our site to harass, abuse, or impersonate others. We expect all users to be respectful and civil while interacting with our content and community.

2. Health and Wellness Information (Not Medical Advice)

PositivelyAndi™ provides information about health, nutrition, and wellness based on personal experience and coaching training. However, we are not medical professionals, and the content on this site (or provided in coaching sessions) is not medical advice.

  • Informational Purpose: The guidance, tips, and suggestions we offer are intended for general knowledge and motivational purposes to support your well-being.

  • No Substitute for Medical Advice: Always consult a licensed healthcare provider or physician before making significant changes to your diet, exercise routine, or health regimen. Our advice is not a substitute for professional medical evaluation, diagnosis, or treatment.

  • Health Concerns: If you have a medical condition, are pregnant, nursing, have food allergies, or have any specific health concerns, seek guidance from a doctor or qualified medical practitioner before following advice from PositivelyAndi™. Do not disregard medical advice or delay seeking medical treatment because of something you read on our site or discuss in a coaching session.

  • Personal Responsibility: You understand that any decisions you make regarding your health are your own. We encourage you to use the information we provide as helpful guidance, but ultimately, you are responsible for what you do with it. (Please also see our separate Disclaimer page, which provides important details on health-related information and limitations.)

3. Booking and Payments (If Applicable)

PositivelyAndi™ may offer health coaching sessions, workshops, courses, or other paid services. By purchasing or booking any service, you agree to the terms outlined at the time of purchase and the following general policies:

  • Scheduling Sessions: If you book a one-on-one coaching session or enroll in a program, you may need to use our online scheduling system or contact us via email. Please provide accurate information when booking so we can communicate with you and confirm details.

  • Fees and Payment: Fees for coaching or programs will be communicated clearly (for example, listed on our website or discussed during the booking process). Payment is typically required at the time of booking or before the service is provided, unless otherwise specified. We may use secure third-party payment processors to handle transactions; we do not store your full payment card details on our own servers.

  • Cancellation and Refunds: We understand that plans can change. If you need to cancel or reschedule a coaching session, please let us know as soon as possible. Cancellations made at least 24 hours in advance can be rescheduled or refunded in full. Cancellations with less than 24 hours notice may incur a fee or may not be refunded." For digital products or online courses, we will outline any refund policy on the product page. If you ever have an issue, please contact us to discuss possible solutions.

  • Refusal of Service: We reserve the right to refuse or terminate any service if necessary. For example, if a user behaves inappropriately, violates these Terms, or if we identify a conflict of interest or a concern that prevents us from effectively providing our service. If we must cancel a service you have paid for, we will provide a refund for any portion not delivered, as appropriate.

4. Intellectual Property

All content on the PositivelyAndi™ website and Services — including text, graphics, logos, images, videos, designs, and downloadable resources — is the property of PositivelyAndi™ (or is used by us with proper permission) and is protected by copyright, trademark, and other intellectual property laws.

  • Permitted Use: You may access and use the content for your personal reference and non-commercial purposes. Feel free to read our articles, try our tips, and use our materials for your own wellness journey.

  • Restricted Use: You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any of our content without our prior written consent. In short, please do not copy or republish our content as your own or use it for commercial gain.

  • Trademarks: The business name "PositivelyAndi" and our logo are trademarks/service marks of our business. You are not permitted to use our name, logos, or trademarks in any way that could confuse others into thinking there is an association, endorsement, or affiliation without our clear permission.

5. External Links and Third-Party Content

Our website or communications may include links to third-party websites or resources (for example, we might reference a helpful article, suggest a book, or recommend a product available on another site). These links are provided for your convenience or reference.

  • No Control Over Third Parties: We do not have control over third-party sites and are not responsible for their content, accuracy, or privacy practices. Visiting those sites and using their services is at your own discretion and risk.

  • No Endorsement Implied: A link or reference to a third-party site, product, or service is not an endorsement or recommendation by PositivelyAndi™. We include it because it might be useful or relevant, but you should always use your own judgment and read any terms or policies of those third-party sites if you choose to visit them or make a purchase.

  • Affiliate Disclosure: If we have any affiliate relationships (where we earn a commission if you purchase through a link we share), we aim to disclose that clearly. Our priority is your trust, and we will only recommend products or services we genuinely believe in. (See also the Disclaimer or specific content for any affiliate disclosures.)

6. Limitation of Liability

While we hope you find PositivelyAndi™'s content and services valuable, it's important to understand the limits of our liability:

  • Use at Your Own Risk: You agree that your use of our website and Services is at your sole risk. Our content is provided "as is" and "as available." We strive to provide accurate and up-to-date information, but we make no guarantees or warranties of any kind (express or implied) about the completeness, accuracy, reliability, or suitability of our content for your particular needs.

  • No Guaranteed Outcomes: PositivelyAndi™ cannot guarantee any specific results from using our coaching or following our advice. Every individual is different, and success in health or wellness depends on many personal factors (including your own effort, body, and circumstances). By using our services, you understand and agree that there is no promise of specific outcomes.

  • Release of Liability: To the fullest extent permitted by law, PositivelyAndi™ and its owners, employees, or agents shall not be liable for any direct, indirect, incidental, consequential, or special damages that result from your use of (or inability to use) our website or Services. This includes (but is not limited to) any injuries, health issues, or losses (financial or otherwise) you might experience as a result of applying information from us.

  • Third-Party Damage: PositivelyAndi™ is not responsible for any harm caused by third-party tools, websites, or products that we link to or use in providing our Services. For instance, if a third-party scheduling software malfunctions or a link to an external product leads to an issue, that is beyond our control and we cannot be held liable.

7. Indemnification

You agree to indemnify and hold harmless PositivelyAndi™ and its affiliates, employees, and agents from any and all claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) that arise from: (a) your use of the website or Services; (b) your violation of these Terms; or (c) your violation of any rights of a third party. In simple terms, if you do something that causes harm or legal trouble in connection with our site (for example, you violate someone else's rights or break the law using our Service), you agree that you will be responsible for the costs incurred by PositivelyAndi™ as a result of your actions.

8. Changes to These Terms

PositivelyAndi™ may update or revise these Terms and Conditions from time to time, for example to reflect changes in our services or to comply with new laws. When we do, we will update the "Effective Date" at the top of this page. It's your responsibility to review the Terms periodically for any updates. We will do our best to notify users of significant changes (for instance, by posting a notice on our website or sending an email if you have provided one), but we encourage you to check these Terms occasionally on your own. Your continued use of the website or Services after changes to the Terms have been posted constitutes your acceptance of those changes.

9. Termination

We hope to have a long and positive relationship with our users, but we reserve the right to suspend or terminate your access to our website and Services at any time, with or without notice, if you violate these Terms or engage in behavior that we deem unlawful, abusive, or harmful to others or to PositivelyAndi™. If we terminate your access and you have paid for services not yet provided, we will address any refunds as appropriate on a case-by-case basis. You also have the right to stop using our site and services at any time. Please note that certain provisions of these Terms will still apply even after termination, including intellectual property rights, disclaimers, limitation of liability, and indemnification obligations.

10. Governing Law

PositivelyAndi™ is based in California, USA. Therefore, these Terms and any disputes arising from your use of the site or Services will be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. By using our Services, you consent that if there is any dispute that results in legal action, it will be subject to the jurisdiction of the state and federal courts located in California (unless otherwise required by consumer protection laws of your state of residence). We make no representations that the content on our site is appropriate or available for use in other locations, and accessing it from territories where its content is illegal is prohibited.

11. Contact Us

If you have any questions, concerns, or feedback about these Terms and Conditions, we encourage you to reach out to us:

Email: positivelyandi@gmail.com

We value open communication and will do our best to address your questions promptly. Thank you for reading our Terms and for being a part of the PositivelyAndi™ community. We appreciate your trust and are excited to support you on your wellness journey!